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Omnostics Privacy Policy

Effective Date: April 1, 2024

Last Updated: September 14, 2024

Omnostics respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services. It also outlines your rights and choices regarding your data.

By using Omnostics, you consent to the collection and use of your data as outlined below. If you do not agree with this policy, please do not use our services.

1. Who We Are

Omnostics is owned by Raindrop LLC, a company registered in Puerto Rico. This Privacy Policy applies to our website, mobile applications, and any services provided by Omnostics.

2. Information We Collect

We collect personal information directly from you and automatically through your use of our services. This includes:

  • Personal Data: Name, contact information (such as email address, phone number), and any data you provide directly.
  • Health Data: Information about your ingestion habits, interactions with our machine learning tools, and other health-related data.
  • Device and Usage Data: Information about your device, browsing actions, IP address, and usage of our website or mobile apps.
  • Communication Preferences: Information about your preferences for email, phone, and text message communications.

3. How We Use Your Information

We use your data for the following purposes:

  • Providing Services: To offer insights and personalized recommendations based on the substances you ingest.
  • Improvement and Customization: To analyze how you use our services and improve your experience through machine learning and analytics.
  • Communications: To send you service updates, offers, or responses to inquiries based on your consent to receive communications via email, phone, or text.
  • Marketing: To send promotional content related to Omnostics or our partners, provided you have opted in.
  • AI-Driven Outreach: We may use AI agents and digital beings to reach out to you with personalized health insights or product recommendations.

4. Your Consent

By providing your personal data to us, you consent to:

  • The collection, use, and sharing of your personal data as described in this policy.
  • Communication via the contact methods you’ve opted into (email, phone, text).
  • The possibility of being contacted by AI agents or digital beings for service or support purposes.

5. Sharing Your Information

We do not sell your personal data. We may share your data in the following ways:

  • Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you (e.g., cloud storage, customer support).
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • With Your Consent: In any other situation where we have your express consent to share your information.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time, subject to legal requirements.

7. Security of Your Information

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain exceptions.
  • Data Portability: Request to receive your personal data in a structured, commonly used format.
  • Opt-Out: Opt-out of certain data processing activities, including marketing communications.
  • Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time by contacting us.

To exercise any of these rights, please contact us at privacy@omnostics.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our services. These technologies help us improve the performance of our services and provide you with a better user experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

10. International Data Transfers

As Omnostics is based in Puerto Rico, your data may be transferred to and processed in jurisdictions outside your own. These locations may have different data protection laws. We will ensure that any transfer of your data complies with applicable privacy laws.

11. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us to have it removed.

12. Choice of Law and Dispute Resolution

This Privacy Policy and any disputes related to it shall be governed by the laws of Puerto Rico, without regard to its conflict of law provisions. By using Omnostics, you agree that any legal disputes will be resolved in the courts of Puerto Rico.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make significant changes, we will notify you via email or through our services. Your continued use of Omnostics after any such changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Raindrop LLC (dba Omnostics)
151 Calle de San Francisco, San Juan, PR 00901
Privacy@Omnostics.Com
(844) 328-2283